Purpose of Role

The Director of Connections & Care will oversee two key aspects of our life together as a church:

1. Lead people from being first-time guests to fully engaged members of The Sanctuary Covenant Church
2. Direct a system of congregational care in partnership with the pastoral staff.

The ideal candidate will bring together a deep love for Jesus-centered community, strategic and creative thinking, care-filled management of people, and an inviting personality.

General Responsibilities

Guest Services – Responsible for creating an environment that welcomes new guests and provides next steps towards The Sanctuary 5 (Connect, Grow, Serve, Give, Invite).

• Build teams that are deeply committed to warmly welcoming people into weekend services and other gatherings
• Evaluate and improve our guest experience, removing roadblocks to experiencing God’s love
• Inspire a spirit of hospitality that helps the church to remain focused on guests

Integration – Responsible for leading people from 1st-time Guests to fully engaged members

• Coordinate the guest follow-up process
• Host our newcomers’ lunch, Starting Point
• Build systems and structures that support The Sanctuary 5

Congregational Care

• Work collaboratively with Formation staff to ensure adults are connected to others for growth, accountability and care
• Work with pastoral staff to respond to member care needs
• Coordinate funeral services in partnership with worship staff and pastors

Sunday Expectations

This role is central to our weekly worship service. The leader must maintain a weekly presence with volunteer teams by leading huddles, encouraging teams, troubleshooting, and standing in the gap as necessary.

Basic Qualifications and Experience

• Demonstrated faith and lifestyle commitment to the Lord Jesus Christ
• A love for people and service
• Commitment to the mission, purpose, vision & core values of the Sanctuary Covenant Church and the Evangelical Covenant Church
• High school diploma or GED
• 2+ years of demonstrated relevant experience, paid or volunteer, in a mid-sized church
• Member of or open to seeking membership at Sanctuary Covenant Church
• Ability to develop teams, delegate and empower others on the mission

Knowledge, Skills and Abilities

• Effective verbal and written communication skills, especially across ethnic, gender and generational lines
• Strong gift for leadership and ability to develop/coach others
• Excellent organizational and multitasking skills
• Demonstrated ability to initiate and complete tasks and projects within a given timeline
• Strong aptitude for process improvement, problem solving and creativity
• Ability to be flexible and respond to changing priorities
• Ability to work effectively and efficiently independently as well as within a team structure
• Ability to handle sensitive issues and maintain confidentiality
• A learner, someone committed to continual growth and improvement